Privacy Policy

At Go Sundarban Tour ("we", "our", "us"), we take your privacy seriously. This Privacy Policy details how we collect, store, utilize, and protect your personal information when you visit our website (gosundarbantour.com) or book tour packages with us.

1. Information We Collect

When you inquire about or book a tour package, we collect personal information including your full name, mobile number, email address, number of persons traveling, preferred travel dates, and pickup address. In accordance with West Bengal Forest Department regulations, we also request copies of government-issued photo identification (Aadhaar, Voter ID, Passport, or Driving License) solely to issue mandatory forest entry permits.

2. How We Use Your Information

• To process and confirm your tour package reservation and boat seating.
• To obtain authorized Forest Department entry passes and watchtower permits.
• To send itinerary confirmations, pickup timings, and tour status updates via WhatsApp, SMS, or Phone Call.
• To enhance our website speed, security, and customer service experience.

3. Protection of Customer Data

We implement strict technical and operational security protocols to protect your personal details. We do not sell, rent, trade, or distribute your private contact details to any third-party marketing companies. Data is shared exclusively with relevant local authorities (Forest Department officers) strictly as required by wildlife tourism law.

4. WhatsApp & Communication Consent

By submitting an inquiry or contacting us on WhatsApp, you grant us permission to communicate with you regarding your tour inquiry, payment confirmations, and relevant travel updates. You can opt-out at any time by simply requesting us to cease communication.

5. Contact Us Regarding Privacy

If you have questions regarding this policy or wish to delete your stored lead data, please reach out to us at: